What our clients say
Your satisfaction is what really counts!
Moroccanoil
Canpromos is a very reliable company and where Moroccanoil a luxury beauty brand purchases all their corporate gifts. I know when ordering from them that we will receive high quality items at a competitive price . Their customer service and follow up is quick and efficient and they are also available for any questions or concerns you may have -Nathalie is a fantastic representative and I highly recommend them for all you corporate gifting needs.
Laura Biernasky
Owner
Moroccanoil
Kim McKay Fitness
I would definitely recommend Canpromos. Working with Natalie was a pleasure. Quality products at competitive prices. Customer service was great!
Kim McKay
Owner
Kim McKay Fitness
The Goofy Newfie Fishn'n'Fries
This company has the absolute Best Customer Service! Nathalie worked with me, helping me design my marketing project. As a new business owner I didn’t really know how to go about this project at all. Nathalie had the patience, a great sense of humor, and the knowledge to get it done. I am so pleased, I can’t wait to get my product out to my customers.
We proudly accept all major credit cards (Visa, Master Card, and American Express), plus personal cheques, EFTs and wire transfers. Please make checks payable to Canpromos Inc and include your order number on the memo section of the cheque. Send checks to 970 Montée de Liesse, Suite 214, St-Laurent QC H4T 1W7. Cheque payments will not be accepted for rush orders, and will delay production time.
Sign in to your account to verify your estimated delivery date. Typically, our orders do arrive by the date provided, but time requirements for the printing process or failure to provide high quality artwork, shipping delays or factors beyond out control may sometimes occur and may cause your order to arrive later than originally estimated. Please select a rush delivery service when you check out in order to receive your order before a certain date.
Please contact a representative at 1-877-837-3450 and reference your previous order number if you would like to duplicate a past order. You can also Sign In to your account and reorder online. Orders with the exact same artwork and imprint color will be assessed a re-order screen fee of $20.00 rather than the full $50.00. Any changes made to the item or the artwork will incur a new setup fee of $50.00.
You can purchase a blank sample by selecting the “Sample Request” button on any product page. Samples range from free to $20 depending on the item, and cannot be returned for credit or refund. You will receive a maximum of 1 sample per shipment. Samples regularly ship within 24-72 hours from time of purchase. The amount paid for samples will be credited towards your next bulk order.
Depending on the size and complexity of your order, the estimated production time could last anywhere from 5 to 10 business days. Due to varying production times for each product, paying for expedited shipping does not guarantee you a promised delivery date. We suggest placing your order as far in advance as possible to the day you’d like it delivered to avoid deadline issues.
After placing your order, you will receive an email with a confirmation that your order has been well received. When you check out, we encourage you to setup a online profile so that you can log into your account and track the progress of your order. You can quickly navigate to this page by clicking here. Otherwise, you can always contact us for an update.
All shipments leaving our factory are inspected and signed for by the carrier. Most orders are shipped via FedEx, Purolator or UPS, depending on the destination and weight/size of the shipment. We do not deliver to P.O. box addresses. Unless you ordered a sample, all orders must be signed for in order to receive your package.
A wishlist is a list of items you can bookmark while browsing our website so that if you wish to revisit, you will not have to hunt for them again. Simply register a username and password so that your wishlist can be saved to your profile and accessed the next time you login.
Sign in to your account to verify your estimated delivery date. Typically, our orders do arrive by the date provided, but time requirements for the printing process or failure to provide high quality artwork, shipping delays or factors beyond out control may sometimes occur and may cause your order to arrive later than originally estimated. Please select a rush delivery service when you check out in order to receive your order before a certain date.
Please contact a representative at 1-877-837-3450 and reference your previous order number if you would like to duplicate a past order. You can also Sign In to your account and reorder online. Orders with the exact same artwork and imprint color will be assessed a re-order screen fee of $20.00 rather than the full $50.00. Any changes made to the item or the artwork will incur a new setup fee of $50.00.
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